Privacy Policy

Last updated: July 24, 2026

Who we are

PDF Hub is operated by Darko Gorichanac, a natural person based in Slovenia.

For the purposes of the General Data Protection Regulation (GDPR), Darko Gorichanac is the data controller for the processing described in this Privacy Policy.

Contact email: info@pdfhub.org

For the purposes of applicable data-protection law, the entity identified above is the controller of personal data processed through PDF Hub.

Scope of This Privacy Policy

This Privacy Policy explains how PDF Hub processes information when you:

• visit www.pdfhub.org;
• use the PDF-processing tools provided through api.pdfhub.org;
• choose whether to allow website analytics;
• contact us by email;
• otherwise interact with PDF Hub.

This Privacy Policy applies to the public website, the PDF-processing service, website analytics, technical and security logs, and support communications.

It does not apply to third-party websites or services that may be linked from PDF Hub. Those services have their own privacy policies and processing practices.

PDF Files You Upload

When you use a PDF Hub tool, the files you select are transmitted to our processing server through an encrypted HTTPS connection.

Uploaded files are processed automatically and only for the purpose of carrying out the operation you requested, such as:

• merging PDF files;
• splitting a PDF;
• compressing a PDF;
• converting PDF pages to images;
• adding a watermark;
• converting a PDF to a Word document.

We do not use the contents of uploaded files for advertising, marketing, profiling, website analytics, artificial-intelligence training, or any unrelated purpose.

PDF Hub does not routinely open or manually review uploaded files.

Temporary storage and deletion

Uploaded files and generated output files are stored only temporarily while the requested operation is being performed and the result is being returned to you.

During normal operation, temporary files are deleted after the request is completed. Automated cleanup mechanisms are also used to remove residual temporary files that may remain following an interrupted or failed request.

Temporary upload and output directories are excluded from PDF Hub’s scheduled system backups. Uploaded files and generated results are therefore not intentionally included in regular backup archives.

PDF Hub is not a file-storage or document-archiving service. You should download and retain any result that you wish to keep.

Your responsibility for uploaded content

You are responsible for ensuring that:

• you have the right to upload and process the file;
• processing the file does not violate the rights of another person;
• you have an appropriate legal basis where the file contains personal data relating to another person;
• the file does not contain unlawful or prohibited material.

Please avoid uploading highly sensitive information unless using an online processing service is appropriate for your circumstances.

Information We Process

Information contained in uploaded files

A file may contain personal data or other information chosen by the person uploading it.

PDF Hub processes this information only as technically necessary to perform the requested operation. The content is not extracted or reused for unrelated purposes.

Technical and security information

When you access PDF Hub, our hosting, web server, reverse proxy, application, and security systems may process technical information necessary to deliver and protect the service.

This information may include:

• IP address and network information;
• date and time of the request;
• requested URL and request method;
• response status;
• browser or user-agent information;
• operating-system and device information available in the request;
• referral information;
• error messages;
• information indicating automated scanning, abuse, or suspicious activity.

This information may be processed to:

• deliver website content and tool results;
• diagnose technical errors;
• maintain service availability;
• prevent misuse and automated abuse;
• investigate security incidents;
• protect PDF Hub, its infrastructure, and its users.

PDF tool diagnostic information

Our application may record limited technical events relating to use of a PDF tool, such as:

• which tool endpoint was requested;
• whether processing succeeded or failed;
• response status;
• processing time;
• technical error information;
• information necessary to diagnose service failures.

We do not intentionally record uploaded file contents in website analytics or application logs.

We also do not intentionally send uploaded filenames, PDF contents, form values, or generated documents to Google Analytics.

Google Analytics

PDF Hub uses Google Analytics 4, or GA4, to understand how visitors use the public website and to improve its performance, usability, and reliability.

Our Google Analytics Measurement ID is:

G-ZZLH653Y98

Google Analytics is optional and disabled by default.

The Google Analytics script is loaded only after you select Accept analytics in the consent banner. If you select Reject analytics, the Google Analytics script is not loaded, analytics cookies are not created, and PDF Hub does not send cookieless Analytics events to Google.

Information collected after consent

If you accept analytics, GA4 may process information such as:

• pages viewed and page titles;
• date and time of visits;
• referral source;
• scroll activity;
• outbound link clicks;
• approximate country or region;
• general browser category;
• general operating-system category;
• general device category;
• pseudonymous client and session identifiers.

PDF Hub does not use GA4 User-ID and does not intentionally send names, email addresses, uploaded filenames, document contents, or other directly identifying information to GA4.

Privacy-restrictive configuration

PDF Hub has configured GA4 with privacy-restrictive settings.

In particular:

• Google Signals is disabled;
• advertising personalisation is disabled;
• advertising storage is denied;
• Google Ads is not linked for remarketing;
• granular location and device-data collection is disabled;
• personalised advertising is not used;
• site-search tracking is disabled;
• video-engagement tracking is disabled;
• automatic file-download tracking is disabled;
• automatic form-interaction tracking is disabled.

PDF Hub uses Analytics only for general website measurement and service improvement, not for targeted advertising or cross-site advertising profiles.

IP-address processing

As part of normal internet communication, Google receives the IP address from which an Analytics request is made.

Google states that Google Analytics does not log or store individual IP addresses. For traffic from the European Union, Switzerland, and the United Kingdom, the IP address is used temporarily to derive coarse geographical information and is then discarded before Analytics data is logged.

Google’s role

Google Analytics is provided by:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

For Google Analytics processing carried out on our behalf under Google’s applicable data-processing terms, Google acts as a processor and PDF Hub remains the controller responsible for deciding whether and how Analytics is used.

Cookies and Local Storage

PDF Hub does not use advertising cookies.

Consent preference

PDF Hub uses browser local storage to remember whether you accepted or rejected analytics.

The following local-storage key is used:

Name	Type	Purpose	Duration
pdfhub_analytics_consent_v1	PDF Hub local storage	Remembers whether analytics was accepted or rejected.	Until you change the preference or clear website data in your browser

The value contains only either granted or denied. It is not used to identify you and is not sent to Google.

If local storage is unavailable, your preference may apply only temporarily and the consent banner may be displayed again.

Google Analytics cookies

The following cookies may be created only after you select Accept analytics:

Cookie	Provider	Purpose	Default duration
_ga	Google Analytics	Stores a pseudonymous client identifier used to distinguish visitors.	Up to 2 years
_ga_ZZLH653Y98	Google Analytics	Maintains session state for the PDF Hub GA4 property.	Up to 2 years

Browser privacy controls may shorten these durations.

Administrator cookies

WordPress may set strictly necessary authentication, security, session, and preference cookies for authorised administrators who sign in to manage the website.

Public visitor registration and public comments are disabled. These administrator cookies are not used to track ordinary public visitors for analytics or advertising.

Managing or Withdrawing Analytics Consent

You may accept or reject analytics when the consent banner is first displayed.

You may change your selection at any time by selecting:

Cookie Settings

in the website footer.

Selecting Reject analytics:

• records your choice as denied;
• prevents Google Analytics from loading on future page views;
• disables Analytics collection through the PDF Hub GA4 tag;
• removes available PDF Hub _ga cookies from your browser.

You may also remove cookies and local-storage values through your browser settings. If you clear PDF Hub website data, the consent banner will normally be displayed again on your next visit.

Withdrawal of consent does not affect the lawfulness of processing performed before consent was withdrawn.

Contact and Support Emails

If you contact us at info@pdfhub.org, we process the information you choose to provide.

This may include:

• your email address;
• your name, if provided;
• the subject and contents of your message;
• technical details included in your report;
• related correspondence.

We use this information to:

• respond to your question;
• provide technical support;
• investigate a reported problem;
• respond to a security report;
• improve PDF Hub;
• establish, exercise, or defend legal claims.

Please do not send confidential PDF files, passwords, identification documents, financial records, medical information, or other highly sensitive material by email.

Purposes and Legal Bases

To the extent that information processed by PDF Hub constitutes personal data, we rely on the following legal bases.

Providing the requested PDF-processing service

Processing uploaded files is necessary to provide the service you request under our Terms of Use.

Legal basis: performance of a contract or steps taken at your request before entering into a contract.

Website operation, security, and troubleshooting

Technical information and security logs are processed to deliver the service, detect misuse, diagnose errors, protect infrastructure, and maintain availability.

Legal basis: our legitimate interests in operating and protecting PDF Hub.

Google Analytics

Google Analytics is used only after you provide consent.

Legal basis: your consent.

Contact and support

Support correspondence is processed to respond to your request and resolve reported problems.

Legal basis: performance of the requested service and/or our legitimate interests in communicating with users and maintaining PDF Hub.

Legal obligations and claims

Information may be processed where necessary to comply with applicable law or to establish, exercise, or defend legal claims.

Legal basis: compliance with a legal obligation and/or our legitimate interests in protecting our legal rights.

Where processing is based on legitimate interests, we consider the necessity of the processing and its impact on the rights and interests of affected individuals.

Service Providers and Recipients

PDF Hub may use trusted service providers that process limited information where necessary to operate and protect the service.

These may include:

• website and VPS hosting providers;
• data-centre and network providers;
• Google Analytics;
• email hosting and communication providers;
• technical maintenance and security providers;
• backup and infrastructure providers;
• professional legal, accounting, insurance, or regulatory advisers;
• public authorities where disclosure is required by law.

Service providers are authorised to process personal data only for the relevant service and subject to applicable contractual and legal requirements.

We do not sell personal data.

We do not provide uploaded files to advertisers, data brokers, or analytics providers.

International Data Transfers

PDF Hub’s main website hosting and PDF-processing infrastructure are intended to operate within the European Economic Area.

Google Analytics is provided through Google Ireland Limited, but Google operates infrastructure and group companies internationally. Analytics information may therefore be processed in, accessed from, or transferred to countries outside the European Economic Area.

Where required, Google states that it relies on applicable transfer safeguards, which may include:

• adequacy decisions;
• the EU–US Data Privacy Framework;
• Standard Contractual Clauses approved by the European Commission;
• supplementary contractual, organisational, and technical measures.

Other service providers may also process data outside the European Economic Area. Where this occurs, PDF Hub will use an appropriate transfer mechanism where required by applicable law.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Uploaded files

Uploaded files are deleted after the requested operation is completed during normal processing.

Automated cleanup is used to remove residual temporary files following failed or interrupted operations.

Generated output files

Generated files are deleted from temporary server storage after the request is completed and the result is returned.

Scheduled backups

Temporary upload and output directories are excluded from scheduled system backups. Uploaded files and generated results are not intentionally archived.

Technical and security logs

Technical and security logs are retained only for the period reasonably necessary for:

• troubleshooting;
• service monitoring;
• abuse prevention;
• security-incident investigation;
• compliance with legal obligations.

Retention is managed through log rotation and operational cleanup. Information relevant to a security incident or legal claim may be kept for longer where necessary.

Google Analytics

User-level and event-level GA4 data retention is configured for 14 months, with the option to reset the retention period upon new user activity disabled.

Google’s GA4 retention setting does not apply in the same way to standard aggregated Analytics reports, which may remain available for longer.

Analytics cookies

GA4 cookies may remain for up to two years after analytics consent is granted, unless:

• you withdraw consent;
• PDF Hub removes them;
• you clear them;
• your browser shortens their duration.

Consent preference

The local-storage consent preference remains until you change the selection or clear PDF Hub website data in your browser.

Support correspondence

Support emails are normally retained for up to 24 months after the last communication, unless longer retention is:

• required by law;
• necessary to investigate an ongoing security or technical issue;
• necessary for the establishment, exercise, or defence of legal claims.

Data Security

We use technical and organisational measures intended to protect information from accidental loss, unauthorised access, disclosure, alteration, misuse, or destruction.

These measures include, where applicable:

• encrypted HTTPS connections;
• restricted administrative access;
• network-access controls;
• firewall protection;
• container isolation;
• restricted exposure of internal services;
• application and infrastructure updates;
• resource and process limits;
• system monitoring;
• automated temporary-file deletion;
• scheduled backups of production configuration and website data;
• integrity checks for backup archives.

No internet-based service can guarantee absolute security.

You should avoid uploading highly sensitive documents where using an online processing service would create an unacceptable risk for you or another person.

Your Data-Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• request access to personal data concerning you;
• obtain a copy of personal data concerning you;
• request correction of inaccurate or incomplete information;
• request deletion of personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• request data portability where applicable;
• withdraw consent at any time;
• lodge a complaint with a competent supervisory authority.

Some rights are subject to legal conditions, exceptions, and limitations.

Because uploaded files are deleted shortly after processing, PDF Hub may no longer possess a file or its contents by the time a request is received.

To exercise a data-protection right, contact:

info@pdfhub.org

Please describe your request clearly. We may ask for limited additional information where reasonably necessary to verify your identity and prevent unauthorised disclosure.

We will respond within the period required by applicable data-protection law.

Supervisory Authority

You have the right to lodge a complaint with:

Information Commissioner of the Republic of Slovenia

You may also contact the competent data-protection authority in the European Union or European Economic Area country where you live, work, or believe an infringement occurred.

We encourage you to contact us first so that we have an opportunity to address your concern.

Automated Decision-Making

PDF Hub does not use personal data for automated decision-making or profiling that produces legal effects or similarly significant effects concerning an individual.

Changes to This Privacy Policy

We may update this Privacy Policy when:

• PDF Hub services or tools change;
• service providers change;
• analytics settings change;
• technical or security practices change;
• applicable legal requirements change.

The current version and its last-updated date will be published on this page.

Where appropriate, significant changes will be highlighted through the website or consent interface.

18. Contact

Questions, requests, or complaints concerning privacy and data protection may be sent to:

Darko Gorichanac
Slovenia
Email: info@pdfhub.org